About Infoflot

+7 (812) 309-35-51

+7 (812) 309-35-51
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About Infoflot

Infoflot Cruise Center has been operating since 2003 The main mission of the company is to popularize cruise holidays.

We promote sea and river cruises around the world. The Cruise Center has the largest network of sales offices in Russia (15 sales offices are located in 8 regions of the Russian Federation), online and partner-agencies. It allows you to experience a full range of online tour selection and our services in comfort.

Infoflot Cruise Center has the largest cruise database- over 15,000 positions, as well as the most complete and up-to-date information on cruise liners, ships and itineraries on the market.

The company is a general partner for S-cruises, Russian rivers cruise company. S-Cruises has a fleet of seven comfortable ships. A wide range of itineraries and unique excursion programs, a high level of comfort and standards of service on all ships, attention to details and anticipating the needs of tourists are the main features of S-Cruises.

Infoflot is a general partner (exclusive sales representative) of leading Russian and foreign cruise companies. At the same time, we work only with reliable tour operators with proven track records and history on the market.

The company has a unique loyalty program for cruise tourists — Infoflot Cruise Club. Points are awarded to Club members for any cruise purchased at the company.

Infoflot Cruise Centre

Infoflot Cruise Centre is one of the best companies selling cruises all over Russia and abroad. Our partners trust us and their recognition is shown via diplomas and letters. Infoflot Cruise Centre is an annual participant of various International exhibitions and home events. Many social actions and projects are also guided with our support.

We are so proud that we couldn’t share this joy with you, the visitor of our site. Thank you for choosing us because with your participation we become better and better every year!

Agencies

Thank you for choosing INFOFLOT Cruise Centre – one of the leading travel operators offering cruises on the Waterways of Russia.

We provide support for our agencies and send the necessary material (ready-made banners, brochures, and presentations). Please let us know what will be required.

To start our cooperation we offer you to sign a contract, which defines the working conditions and annex with terms of cruise cancellation.

Dear Partners, please, pay attention when filling in the details of the contract and signing it. It’s needed to sign every page of the contract. Please, note also contract can be signed by the CEO only.

Commission fee amount for every ship you can request by e-mail: en@infoflot.com. After signing the documents, you can send them on e-mail above.

Booking and payment

You can book a cruise by sending a request at en@infoflot.com. After confirming your reservation any changes previously agreed, can only be taken in writing.

INFOFLOT Cruise Centre sends you an invoice for payment with the amount minus your agency fee (in accordance with Annex to the Agreement). Payment is accepted from the agency by wire transfer.

Cancellation

In case of refusal of your customer from the booked tour before the cruise starts and for a refund, you need to send a cancellation request to the INFOFLOT Cruise Centre by e-mail, and an official letter indicating your banking details.

We pay special attention to cooperation with tourist agencies. All comments, questions, and suggestions about our work you can send at en@infoflot.com

Agencies

Infoflot Cruise Centre has the most extensive network of sales offices in the largest cities of Russia: Moscow, St. Petersburg, Samara, Nizhniy Novgorod, Kazan, Rostov-on-Don, Perm and Ekaterinburg. For general questions concerning river cruises you can use special form or contacts below:

International Cruise Office works

Monday — Friday: 10:00 — 19:00
Saturday: 10:00 — 14:00

Inquiries in English

E-mail: en@infoflot.com
Phone: +7 (812) 309-35-51

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From your first call or email to your last goodbye, we are delighted to share everything we love and know about unique and beautiful Russia regions